1. Why is it called VyMail?

    Originally I just had called it just YouMail, but I didn't want to get sued good people at YouMail so I settled on VyMail, which kind of stands for visual youmail.

  2. Will this run on my phone?

    If you have a Blackberry running OS version 4.1 or greater.

    This should include most phone models with a trackball, and with a model number of 8100 or greater. This includes the Pearl, 8800 series, Curve, Bold and Storm.

    To check your version number, on your blackberry choose the "Options" icon, and select "About". The first version number you see is the OS version (not the platform number, which is shown just to the right of the OS version).

  3. I can't hear anything when I play messages!

    If you using a BlackBerry storm from Verizon, there is a major flaw in OS v4.7.0.75. You will be unable to play your messages through the speakerphone, and will need to use the handset speaker. To make sure that the default audio output is set to play through the handset, in VyMail, select "Options", and under "Play audio through", make sure "Handset" is selected in the drop down.

    There is also a problem playing audio to a Bluetooth device with some 8xxx model Blackberry devices. There is currently no work-around for this.

    If you are still having problems, or are using another phone, please contact me with any relevant information (phone model, software version, what happens when you change the "play audio through" settings, etc).

  4. Why are the message times listed are off by a few hours?

    You haven't set your time zone correctly in YouMail. From the YouMail website, select the My Account link in the top navigation bar, then choose "Other Settings" from the list on the left, and set the correct time zone. Or visit the Other Settings page directly by clicking this link.

  5. What features to you plan to add in the future?

    • Notification support and integration with message list (4.6+ OS version will be required for this because of API limitations. I'll have to provide two separate versions once support for this is added)
    • Automatic downloading of meessage audio
    • Integration with blackberry contacts
    • Message grouping by date
    • Callback menu options/buttons
    • Ability to view other folders (Trash, Saved, Flagged, etc)
    • More control over deletion (currently moves to your trash)
    • Ability to move messages to other folders
    • Localization support